Support

Getting started

• How It Works — a walkthrough of listing, collecting reviews, and using your toolkit.
• Pricing — compare plans and features, including annual billing with two months free.
• Verification Methodology — how we verify businesses and calculate scores.

Managing your listing

You can edit your business details, add social handles, request reviews, and export your reviews from your dashboard after signing in. Sign in, then head to your dashboard to update your profile or download the social seller toolkit.

Reporting a concern

• Report a Business — flag inaccurate or misleading business information.
• Flag a Review — report a review that violates our guidelines.

Contact us

Can't find what you need? Email our support team or use the form below and we'll get back to you within two working days.

Email

support@truststanding.com

Postal address

International Awards Group Ltd, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom

Response times

Monday to Friday, 9am–5pm UK time. Most enquiries are answered within two working days.

Billing and refunds

See our Refund Policy or email support with your invoice reference.